We respect the privacy of visitors to our Web site. To protect online privacy, we have implemented the following policy.

About the Information that We Collect

Most of the data and information we collect through our Web site is used only to contact our customer and provide our services to them. It is our policy to collect and store only personal information that our clients knowingly provide and we don’t share the same.

From Casual Web Site Visitors and General Users: We do not collect any personal information from users browsing our Web site. When you use the public areas of our Web site you are doing so anonymously. We do collect aggregate use information, such as the number of hits (visits) per page. We use aggregate data for internal and marketing purposes, but we don't collect any personally identifying information.

From Potential Customer: We collect basic Requirement and Contact information through our online update form. This online update information will be used by us for referral/service purposes only.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser, if you allow, that enables the sites or service providers systems to recognize your browser and capture and remember certain information. We use cookies to compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Do we disclose the information we collect to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

Third party links

In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).

This privacy policy pertains to online use.

This online privacy policy applies only to information collected through our website and not to information collected offline.

Consent

By using our site, you consent to our web site privacy policy.

Changes to our privacy policy

If we decide to change our privacy policy, we will post those changes on this page.

1.1 Introduction

This Return and Refund Policy (“Policy”) outlines the circumstances under which Intouch Quality Services Pvt Ltd. (“We” or “Us”) will issue refunds for our software development services.

1.2 Refundable Services

While we generally do not offer refunds for completed services due to the custom nature of our work, we recognize that certain situations may warrant a refund. Full or partial refunds may be provided under the following conditions:

Project Cancellation by Client:

• If the client cancels a project before development begins, a full refund will be issued.
• If the client cancels a project after development has started, a partial refund may be provided based on the stage of completion, determined by mutually agreed milestones.
• Clients are responsible for providing timely feedback and approvals to avoid delays.

1.3 Non-Refundable Services

Refunds will not be issued for:

• Delays caused by the client, such as late approvals or incomplete information.
• Minor revisions requested after project completion.
• Changes to the project scope initiated by the client after development has begun.

1.4 Refund Process

To request a refund, please contact us in writing within 7 days of the service issue. We will review your request and provide a response within 3-4 business days.